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How Crisis Communication Firms Are Managing the Current News Cycle

How Crisis Communication Firms Are Managing the Current News Cycle

 |  Dec 12, 2024

Following the murder of the CEO of United Healthcare, crisis communicators are evaluating their current plans and making changes to address this type of situation. Abbie Fink discusses the importance of crisis training and why plans have to be updated regularly in this blog post.

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Could Password Sharing Cause Crisis?

Could Password Sharing Cause Crisis?

 |  Apr 25, 2023

While more than 100 million households currently share passwords for Netflix, this will soon change with the platform's upcoming password sharing plan. Read more from Justin Liggin on what's to come for Netflix and the importance of PR in this rollout.

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Don’t Think – Just Do

Don’t Think – Just Do

 |  June 17, 2022

While "Don't Think, Just Do" might be a good line for the fighter jet pilots in Top Gun: Maverick or the athletes commanding 100 m.p.h. fastballs, it is quite the opposite when it comes to handling strategic communications. Find out more with Scott Hanson.

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Have We Ever Compromised Our Integrity?

Have We Ever Compromised Our Integrity?

 |  Apr 13, 2022

After recently speaking to a crisis communications class at the University of Arizona, Abbie Fink is sharing some of the questions she received from students and continuing the conversation with Adrian McIntyre in the latest episode of #CSOM. Learn more!

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The Olympics is About More Than Athletics

The Olympics is About More Than Athletics

 |  Aug 4, 2021

The Copper State of Mind podcast this week is about the lessons we can learn from the Olympics, because after all, it is about more than just athletics. Listen now!

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Is it Enough to Just Say You’re Sorry?

Is it Enough to Just Say You’re Sorry?

 |  June 23, 2021

We’re all going to make mistakes, whether in our personal lives or our professional lives. But when that happens, owning up to that mistake will go a long way. But what happens when the apology falls flat, isn’t sincere, isn’t believable?

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Communicating Your Reopening

Communicating Your Reopening

 |  Apr 16, 2021

As our lives slowly return to normalcy, many businesses are heading for a reopen. Creating and implementing a communication plan for a reopen will ensure effective messaging and put businesses on a successful path for the future.

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#FunFactFriday – What is April Fools’ Day

#FunFactFriday – What is April Fools’ Day

 |  Mar 26, 2021

As March comes to an end and we’ve marked the one-year anniversary working from home, that also mean April Fools’ Day is on the horizon. Every year, we anticipate April Fools’ pranks from our friends, family and even our favorite brands. Some pranks go down as the best in history, while others leave brands in […]

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How to Smoothly Transition Back to “Normal”

How to Smoothly Transition Back to “Normal”

 |  Mar 25, 2021

With vaccinations more readily available, we are starting to see a shift to another “new normal.” So what does this new normal look like for businesses?

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How to Build a Crisis Management Strategy for Social Media

How to Build a Crisis Management Strategy for Social Media

 |  Mar 23, 2021

Part of public relations and what HMA does lies in crisis management and communication. In today's post, Justin Liggin shares how he incorporates crisis management in his client's social media strategies.

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A Lot Can Happen in a Year

A Lot Can Happen in a Year

 |  Mar 16, 2021

March 16, 2020 was a Monday.  I was in Tucson for an all-day meeting with a client’s emergency operations team.  They were putting plans in place “just in case.” It is always best to be prepared, right? You plan and hope you’ll never need it. I was there to discuss communications strategies.  Others in the […]

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Utilize professional event planners, crisis managers to assist with COVID-19 vaccination process

Utilize professional event planners, crisis managers to assist with COVID-19 vaccination process

 |  Jan 29, 2021

After about three hours of refreshing the browser, my dad was able to book an appointment for he and my mom to get their first dose of the COVID-19 vaccination.  A few days before their appointment, the Arizona Department of Health announced that, if available, the on-site clinicians were authorized to vaccinate the “plus one” […]

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