Clients' News

(MARICOPA, Ariz. – May 24, 2018) – Harrah’s Ak-Chin Casino is pleased to announce its 2018 Caesars Award of Excellence recipients, a distinction given to employees who consistently provide best-in-class service to guests, coworkers and the community, all while serving as role models and demonstrating an exemplary commitment to the Harrah’s brand.

“I know that I’m speaking for the entire Harrah’s team when I say that we are extremely proud of these individuals and their accomplishments,” said Robert Livingston, general manager at Harrah’s Ak-Chin Casino. “The Caesars Award of Excellence is one of the highest honors our employees can achieve.”

The 2018 winners are:

  • Inspire Our Best: Nicole Vavages – Dunkin Donuts
  • Inspire Our Best: Roberto Reyes – Stewarding
  • Superior Guest Service: Vivian Zeller – Beverage
  • Superior Guest Service: John Michael Lopez – Slots
  • Superior Internal Service: Patty Petric – Finance
  • Superior Internal Service: Michael Rangel – Beverage
  • Innovation: Russell Miller – Slots
  • Community Service: Keith McGlaughlin – I.T.

Reyes, Miller and McGlaughlin are all residents of Maricopa. Vavages is a resident of Chandler. Rangel and Zeller are residents of Casa Grande. Petric is a resident of Glendale. Lopez is a resident of Phoenix.

Each of the eight award winners will be honored at a celebration banquet with a commemorative gift and a dedicated parking space for the entire year. They are also now eligible for the Regional Caesars Award of Excellence and ultimately the companywide Caesars Award of Excellence.

For more information, please visit

About Harrah’s Ak-Chin Casino: 

Harrah’s Ak-Chin Casino is Arizona’s first and only tribal casino to have an international management partner.

In addition to its slot machines, video poker, video Keno, statewide progressives and live action poker and Black Jack, Harrah’s Ak-Chin boasts the only Bingo hall in the Caesars organization.  Casino guests can also enjoy a variety of dining options, including the Copper Cactus Grill, Oak & Fork, Agave’s Restaurant, The Range Steakhouse, The Buffet and Dunkin Donuts®.

Harrah’s Ak-Chin has been named a Most Admired Company by Arizona Business Magazine and BestCompaniesAZ, and Phoenix Business Journal has named the property one of the “Best Places to Work in the Valley” five times. Harrah’s Ak-Chin was also awarded a Volunteer Service Award from the Arizona Governor’s Commission on Service and Volunteerism.

For more information, please visit

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