Author Archives: Abbie Fink

Rhinestones, Reputation and Really Good PR
Dolly Parton knew exactly who she was, what she wanted to say and when not to take the bait. Abbie S. Fink reflects on the communications lessons behind a brand that was unmistakably Dolly and what business leaders can learn from the way she lived her message. Read more.
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CSOM – AI Can Help Us Do the Work. It Shouldn’t Help Us Pretend To Be Someone We’re Not.
Used responsibly, AI makes us faster and more efficient. But there is an important distinction between using technology to assist the work and allowing technology to replace the trust that makes the work possible. Tune in as Abbie Fink talks responsible AI use in a new Copper State of Mind.
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More Than a Book Retreat
Stories have a way of bringing people together and creating connection. Abbie Fink shares how her book club retreat was a reminder for communicators everywhere. Read more on what she took away from the experience in this blog post.
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When Every Minute Matters: Crisis Communications in Today’s Media Landscape
Today’s news cycle doesn’t wait on facts. Stakeholders demand answers within minutes – not days. Abbie S. Fink discusses the importance of crisis training and why plans have to be updated regularly in this blog post.
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CSOM – Culture Is What People Experience
True company culture is both an identity and a set of shared practices shaped by daily actions, stories and genuine interactions. Inspired by her recent cruise vacation, Abbie Fink discusses what culture in action looks like and why employees should feel empowered to serve as brand ambassadors. Listen to a new episode of the Copper State of Mind podcast!
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CSOM – How Sports Fundraising Has Evolved From Candles, Candy, and Calendars
Good communication starts with people. Abbie Fink reflects on her conversation with Mandy Holmes, founder of Sponsor My Athlete, and shares why relationships, trust and shared value matter more than a one-time sponsorship in this episode of Copper State of Mind. Read and listen here!
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A Reflection on 33 Years
As she celebrates 33 years with HMA Public Relations, Abbie S. Fink reflects on the people, experiences and opportunities that have shaped her journey and why she still believes in the power of communication to make a difference. Read more in this blog post.
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The High Cost of Assumptions
Effective leaders don't expect people to read their minds. Read more from Abbie Fink on why creating clarity and asking questions, rather than making assumptions, leads to stronger relationships and better outcomes.
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The Communications Your Firm Should Never Let AI Handle (And the Ones It Should)
AI is a powerful tool for research, summaries and first drafts. But when a client is frustrated, a crisis is unfolding or your reputation is at stake, human judgment isn't optional. Abbie Fink shares how professional services firms can use AI effectively without sacrificing the human expertise clients are paying for in this blog post.
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CSOM – AI and Young People: A Challenging Opportunity
Artificial intelligence is becoming part of everyday life for young people, often faster than parents, educators and policymakers can keep up. Abbie Fink is joined by Ilana Lowery of Common Sense Media to discuss why the launch of the Youth AI Safety Institute is a timely step toward building the guardrails and digital literacy needed to help kids navigate an AI-powered world safely. Read more and listen to a new episode of the Copper State of Mind podcast.
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#MediaMonday – When Journalism Loses Its Independence, Democracy Pays the Price
When editorial independence is compromised, public trust suffers. This #MediaMonday, Abbie Fink examines why a strong, independent press remains essential to democracy and why it matters far beyond the newsroom. Read more in this blog post!
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CSOM – Leadership Is About the People Around You
Awards are meaningful, but the relationships built along the way matter most. In a new Copper State of Mind episode, Abbie Fink reflects on recent recognitions and shares lessons she has learned about leadership, trust and bringing others with you.
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