October 29, 2019

Real Life Crisis Plans

During a recent trip to Santiago, Chile for semi-annual PRGN meetings, Scott found himself in the middle of a state of emergency. Read more about the crisis efforts of the hotel he was staying in.
August 14, 2019

Brands and Politics Part Two

As I did my usual stalking of PR Daily, the HMA blog, social media and the PRGN blog, I came across a similar topic on each […]
August 13, 2019

Small town crisis communications

Recently, I went on a family trip to Carlsbad, Calif.; a charming little town my family has visited annually since I was a kid. While exploring […]
July 24, 2019

Fire Coverage Offers Lessons in Crisis Communications

With wildfire season in full swing, fire coverage is dominating many local newscasts. Check out the lessons in crisis communications that Scott has learned from expert communicators.
July 9, 2019

All businesses need a crisis communications plan

All businesses need a crisis communications plan. Are you prepared if something bad happens? Let HMA help you with your crisis planning needs.
June 26, 2019

Crisis Communications in the Social Media Age

It seems not a day goes by that a viral video is making the news. Abbie gives her expert insight on how to handle crisis communications in the social media age.
May 22, 2019

Crisis communication in the time of YouTube

As the resident Gen Z / millennial hybrid on the HMA team, I feel that it is my duty to report on a topic that is […]
August 31, 2018
omitting

Can omitting key information cause a crisis?

We advise our clients to check and double-check all information that is to be released to the media – particularly if it has the potential to […]
April 6, 2018
External

Internal vs. External Crisis Communications

“In a crisis, what is external is internal and what is internal is external?” At first the answer to this question might seem easy, internal would be to employees and stakeholders of the organization and external would be to the consumers and/or potential consumers and the media. But is it really that easy?
March 15, 2018
United Airlines

United Airlines Dog Disaster

United Airlines has made headlines again—and not in a good way. Airline officials are calling United’s most recent blunder a “tragic accident" and now everyone is wondering how they plan on fixing it.