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The iPhone “Fail” Heard ‘Round the World
Madeleine Norris | Sep 15, 2017
If you’ve been following the launch of Apple’s new iPhone X (pronounced “iPhone ten”) like I have, you may have caught wind that the first public demo of its new facial ID unlocking feature was a giant fail, but not something a little clarification couldn’t remedy. In case you missed the embarrassing live demo blunder, […]
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Driverless Cars: Friend or Foe?
Madeleine Norris | Sep 7, 2017
Maddie is a big fan of driverless cars and she took her first spin in one last week. But many other remain skeptical of this new technology. [Click below for more]
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“PR Problem” or Operational Issue?
Abbie Fink | Apr 11, 2017
Are you sure what you have is a PR problem? Or do you have an operational issue on your hands that the PR team now has to handle? [Click below for more]
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In Über Their Heads?
Breanne Krager | Mar 22, 2017
Bre wrote a blog post last week about Uber's CEO's poor leadership style. Since then, a lot has happened. [Click below for more]
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No Comment on Public Relations
Rachel Brockway | Mar 17, 2017
What do you do when a reporter asks your client a question they don't want to or can't answer? There are more things you can say besides "no comment." [Click below for more]
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The Oscar Ordeal
Breanne Krager | Feb 28, 2017
You had to have heard about the Oscars Best Picture mix-up...what do you think of PricewaterhouseCoopers' crisis communications in this moment? [Click below for more]
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CEOs & Spokespeople: Do Your Values Align With Your Brand?
Sara Goodwin | Feb 17, 2017
Under Armour founder and CEO Kevin Plank got in some hot water with his brand representatives when he praised Donald Trump. Spokespeople aren't the only ones that need to align with company values. [Click below for more]
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Crisis Communications – Sexist Olympic PR Problems
Rachel Brockway | Aug 12, 2016
All this week I have been planning to write about the Olympics, since I really enjoy watching them (and no, not just the tennis portion). At first I was going to write about the Russian athletes who were banned from the Olympics for failing drug tests. I had written earlier in the year about Sharapova’s […]
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Crisis Communications – Women: Get On Your Knees
Rachel Brockway | Mar 31, 2016
Most people who know me know that I am passionate about a lot of things (my son is number one and tennis isn’t far behind). So, it probably comes as no surprise that quite often I come across situations regarding tennis that I am moved to write blog posts about. A couple of weeks ago […]
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Crisis Communications – Sharapova’s Drug Crisis
Rachel Brockway | Mar 17, 2016
I seem to be on a path right now to write about crisis communications (I must be part of some multi-platform database from Facebook and Twitter to show me articles I would be interested in – which include public relations and crisis communications) because just a few weeks ago I wrote about Uber’s crisis communications […]
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Crisis Communications – Responding vs Reacting
Rachel Brockway | Mar 10, 2016
Earlier this week I heard about Whole Foods being under fire for selling whole pre-peeled oranges in plastic containers. Very quickly, as a result of social media, Whole Foods (and people who would purchase the product) were being attacked for being too lazy to peel an orange and also the waste of the plastic container […]
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Does #Uber have a Crisis Communications Plan?
Rachel Brockway | Feb 24, 2016
Landis Communications, our Public Relations Global Network (PRGN) partner in San Francisco, shared a post from Carolyn Said, reporter from the San Francisco Chronicle and SFGate, on Twitter titled Uber marshals crisis-response for Michigan shooting spree. Side note: I don’t know who runs the Twitter account over at Landis, but apparently we have the same […]
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