September 30, 2011

How to Lose Fans and Alienate Customers – Take a Queue from Netflix

If Netflix has done anything right in the past few months, it is how to turn a seemingly trust- worthy brand into public corporate enemy number […]
September 29, 2011

Twitter Chat #PRGN-Style

Agency owners from around the globe met in Chicago recently for the semi-annual Public Relations Global Network meetings.  The network not only welcomed Conroy Martinez from […]
September 28, 2011

B2B & Social Media – What’s a business to do?

Last night the Phoenix Business Journal hosted a panel of experts, including HMA’s very own Abbie S. Fink, to discuss social media in the business place. […]
September 28, 2011

Happy New Year!

At sundown tonight, Jewish people around the world will observe Rosh Hashana, the New Year and the beginning of the High Holiday season.  We don’t celebrate […]
September 27, 2011

Tip for Tuesday – Dealing With a Disgruntled Fan

  So the Facebook page is up and running.   The company is engaging with its community. Then –disaster.  A disgruntled customer or employee posts some not-so-good […]
September 26, 2011

#MediaMonday – Arlene Hittle

Need a little romance in your life? Turns out, sometimes we find it in the most interesting of places. Just a few weeks ago, I was […]
September 23, 2011

Congratulations one and all

I had the great pleasure of chairing this year’s PRSA Phoenix Copper Anvil Award – Jumping Through Hoops, The Best in Public Relations. We had a […]
September 23, 2011

Timeline: The Next Step in Facebook’s Evolution

Every year, Mark Zuckerberg and his team convene at F8, to talk about the development of Facebook and what’s next in the social media giant’s evolution. […]
September 22, 2011

Nash Enough?

We know what Phoenix Suns guard Steve Nash has been up to during the NBA lockout: making a commercial that rivals the hilarity seen in spots […]
September 21, 2011

The Social Network Arms Race

The past few months have been rather hostile in the virtual land of social networking. The back and forth between Facebook and Google+ has left me […]