customer satisfaction

February 13, 2018
Leadership

#TipForTuesday – What is Leadership?

This month's #TipForTuesday on the characteristics of leadership hits on the importance of creativity/innovation, honesty and customer satisfaction. [Click below for more]
September 30, 2011

How to Lose Fans and Alienate Customers – Take a Queue from Netflix

If Netflix has done anything right in the past few months, it is how to turn a seemingly trust- worthy brand into public corporate enemy number […]