March 13, 2013

Promoted, sponsored, PPC…. Oh my

I conducted a webinar for the Professional Beauty Association on Facebook for Business.  I’ve done variations of this presentation before, but conducting them in-person is very […]
September 27, 2011

Tip for Tuesday – Dealing With a Disgruntled Fan

  So the Facebook page is up and running.   The company is engaging with its community. Then –disaster.  A disgruntled customer or employee posts some not-so-good […]