Social changes in times of public crisis

During the current public health crisis, many platforms are pushing to roll out new features sooner rather than later. Video streaming services like Disney+ and Hulu have released highly anticipated movies earlier than planned to offer more entertainment for those practicing social distancing. TikTok has released control features to allow parents to monitor how much time their kids spend and the content they consume on the app since they won’t be at school all day.

Already we have seen Snapchat take preventative measures in containing COVID-19 with a filter that explains proper handwashing and social distancing, but that’s not all the app is doing.

In an attempt to calm the stress surrounding COVID-19, Snapchat has released a new feature called “Here For You,” which is designed to connect users with professionals in public and mental health, especially for those dealing with anxiety, depression and bullying.

Snapchat has partnered with World Health Organization, the Center for Disease Control and Prevention, Crisis Text Line and others to create content about anxieties surrounding COVID-19 and to ensure users are getting accurate and up-to-date information about the virus.

The “Here For You” channel now has a specific section that will deliver this COVID-19 content to around 90% of people ages 13-24.

How do you see other platforms adjusting to the COVID-19 public health crisis?