So imagine this: You walk up to a shiny new vending machine and insert your coin. You carefully select your order and instead of Sun Chips or a soda, out pops a car. Yes, a CAR.
It’s a Phoenix-based company called Carvana and it’s a complete game changer.
First, there are no middlemen. Cutting out the dealership translates to savings for buyers in the form of lower prices and no hidden fees. The price listed is the very best offer, no negotiating required.
Second, there is no “haggling” or getting watched like a hawk from the showroom. Buyers can purchase from the comfort of their own couch using their computer or phone.
So how does it work?
Buyers select their car online using Carvana’s website. All cars have a 360-degree view of both the interior and exterior, as well as detailed descriptions. Users can customize their search based on price, mileage, make, model, year, color etc.
Once selected, you enter the verification process to confirm identity and personal information. From there, you select payment method: cash, financial institution or Carvana’s own financing. Lastly, enter any trade-in options. And boom, you’re ready to review and electronically sign all contracts without any pit stop to the F&I back office.
So how do you get the car?
You can have it delivered directly to your door, free of charge, as long as you live near the 63 hubs across the country. Or, if you would rather pick it up yourself, you can visit a Carvana vending machine in Atlanta, Nashville, Charlotte, Houston, Austin, San Antonio, Frisco, Raleigh, Jacksonville, Tampa, Birmingham, Orlando, Gaithersburg or Tempe.
You have a 7-Day Money Back Guarantee to try out your new car. If you like it, you keep it and begin payment. If not, they will pick it up with no questions asked and no fees applied.
Sounds pretty easy right?
But what about the mom-and-pops? What about the car salesman that has a family to provide for?
When it comes to Carvana, it is no doubt customers are paying for convenience… but is it worth the cost?
Would YOU insert the coin?