The Center of Excellence Family Center Celebrates One-Year Anniversary

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Center of Excellence(PHOENIX, Ariz. –  May 5, 2018) – The Center of Excellence Family Center is a partnership between Mercy Care Plan and Mercy Maricopa Integrated Care to enhance the whole-health outcomes for children, youth and families.  Jewish Family & Children’s Service (JFCS) and Maricopa Integrated Health System (MIHS) have collaborated to bring a Center of Excellence Family Center to two West Valley locations to assist children and families.

They are located at:

  • JFCS Michael R. Zent Healthcare Center: 3001 N. 33rd, Phoenix, AZ 85017
  • MIHS Maryvale Family Health Center: 4011 N. 51st, Phoenix, AZ 85031

To celebrate the success of its first year, JFCS, Mercy Care Plan, Mercy Maricopa Integrated Care and MIHS are hosting an anniversary event at the Center for Excellence Family Center that is located at the JFCS Michael R. Zent Healthcare Center. The event is set to take place on Thursday, May 31, 2018 at 5:30 p.m. Guests will have an opportunity to hear first-hand from a family that participates in one of the Center’s programs as well as take a tour to learn more about the program offerings.

The Maryvale community has one of the highest rates of child removals by the Department of Child Safety (DCS) in Maricopa County. It is one of the most underserved areas within the county. As many as  47 percent of children living below the poverty level, 43 percent of households are single parent and 64 percent of residents experience premature mortality.

“The Center of Excellence Family Center incorporates a trauma-informed care approach and addresses substance-abuse needs for families,” said Karrie Steving, Children’s System of Care Administrator for Mercy Care and Mercy Maricopa. “The goal is to strengthen families, enhance children’s development, health and safety, help prevent child abuse and neglect, and increase services and support for children, youth and families involved in the child welfare system.  We are pleased to have this strong partnership with JFCS.”

In addition to providing integrated care, the Center of Excellence Family Center will inform parents about community resources and provide information about child development and strategies for dealing with parenting challenges. In partnership with the Department of Child Safety (DCS) and the Comprehensive Medical and Dental Program (CMDP), JFCS and MIHS will provide integrated behavioral and physical health services to meet the needs of children, youth and families who are involved, or at risk of being involved with DCS.

“We are proud of the work that we’ve done in the Maryvale community this past year and are excited to continue implementing positive change,” said Dr. Lorrie Henderson, president and CEO of JFCS. “It’s been an honor to partner with Mercy Care Plan, Mercy Maricopa Integrated Care and MIHS to help bring whole-health care to the area as it will continue to promote stability and permanency for the families in the Maryvale community.”

To learn more about the services provided at the Center of Excellence Family Center at the JFCS Michael R. Zent Healthcare Center, visit or to learn more about the MIHS Maryvale Family Health Center location.

About Jewish Family & Children’s Service

Jewish Family & Children’s Service (JFCS) is a non-profit, non-sectarian organization that strengthens the community by providing quality behavioral health and social services to children, families and adults of all ages, in accordance with a Jewish value system that cares for all humanity. At JFCS we hope for a future where families are strong, where our elders are cared for and where children are safe. Our dedication to our mission is strengthened by our commitment to our core Jewish values that honor community and the continuity of the generations.

About Maricopa Integrated Health System

Maricopa Integrated Health System has been serving the community for more than 140 years, and has been providing care for over 16,500 inpatients and over 432,600 outpatients annually. They have built solid relationships within the community and are committed to continuing to build upon our rich tradition of quality health care, compassion and stewardship. MIHS employs over 3,500 health care professionals and has partnerships with 770 physicians and other advanced health care providers to care for the community.

About Mercy Care Plan and Mercy Maricopa Integrated Care

Mercy Care Plan and Mercy Maricopa Integrated Care are non-profit health plans serving AHCCCS members throughout Arizona. Owned by Dignity Health and Ascension Health, Mercy Care Plan has served Medicaid members since 1985. Mercy Care Plan serves families, children, seniors, and people with physical and developmental/cognitive disabilities. Mercy Care Plan is also an owner of Mercy Maricopa Integrated Care, the Regional Behavioral Health Authority in Maricopa County and the first RBHA in Arizona to offer integrated physical and behavioral health services to persons determined to have a serious mental illness. Mercy Maricopa manages the public behavioral health system in Maricopa County and parts of Pinal County. They have a wide network of community providers that serve members and give them the support they need to reach their recovery goals.


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