A little over a month ago, Abbie wrote the blog “Confirm or not to confirm, that is the question,” and this week I learned why Abbie plays it safe and always confirms.
Monday morning, I had let everyone here at HMA know that I would be in late because I had a doctor’s appointment at 8 a.m.
Unfortunately, I forgot to take a page out of Abbie’s book on confirming my appointment when I didn’t receive a reminder from the doctor’s office.
When I arrived around 7:45 a.m., the receptionist informed me that the appointment was miss scheduled and that they had mistakenly booked it for 11:50 a.m. and gave my original time to someone else. Which explained why I hadn’t received a reminder for my appointment Sunday.
The receptionist apologized and rescheduled my appointment for Tuesday morning.
Luckily, I arrived early (thanks mom) so I was still able to make it to the office on time.
Tuesday morning, I remembered the wise words of Abbie, and I called to confirm my appointment. Good thing I did because once again my appointment was wrong and scheduled for next week instead of Tuesday morning.
After explaining the same issue had happened the day before they were able to accommodate my appointment time scheduled for Tuesday.
When I arrived Tuesday the same receptionist from Monday said “Welcome back! I remember you from yesterday morning.” She didn’t even realize she scheduled my appointment wrong the previous day and that her coworker was able to secretly correct her mistake.
Moral of the story is — if Abbie didn’t make you a believer last month then take my recent events as confirmation that you should confirm all appointments, even the personal ones.