Arizona Relay Service Hires Ken Arcia as Outreach Manager

Arizona Relay Service (AZRS), a public service telecommunications provider for the State of Arizona, has hired Ken Arcia as outreach manager. AZRS, administered by the Arizona Commission for the Deaf and the Hard of Hearing, makes communication by telephone easy, accessible, reliable and convenient for people who are deaf, hard of hearing, deaf-blind, or have difficulty speaking.

As outreach manager, Arcia is responsible for providing education and training for the public about the Arizona Relay Service. He will work to raise awareness and promote the different types of relay services available for the deaf, hard of hearing, deaf-blind or speech-disabled communities throughout the state.

Arcia became deaf at age 21 due to Neurofibromatosis, Type 2 (NF-2). This hereditary illness led him to get involved with various deaf and hard of hearing organizations such as the Hearing Loss Association of America (HLAA), the Association of Late-Deafened Adults, Inc. (ALDA), where he is a past-president and DeafHope, a non-profit agency that provides services to Deaf women and their children who have experienced domestic and/or sexual violence.

He received his Bachelor of Arts degree in psychology from California State University, Fresno.

“I have always been passionate about technology and how it can help individuals who are deaf or hard of hearing gain access to information.  Now that passion has turned into a career and I look forward to working with AZRS and raising awareness of our services across the state,” said Arcia.

Arcia is a Chandler resident.

About Arizona Relay

Arizona Relay Service (AZRS) is a public service provided by the State of Arizona and administered by the Arizona Commission for the Deaf and the Hard of Hearing (ACDHH). AZRS makes communication by telephone easy, accessible, reliable and convenient for people who are deaf, hard of hearing, deaf-blind, or have difficulty speaking. For more information, visit www.azrelay.org.