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Top Five Things to Know about Managing a Crisis on Social Media
This guest post on crisis communications is provided by Hilary Allard, Executive Vice President, and Philip Hauserman, Vice President at The Castle Group.
READ MOREInternal vs. External Crisis Communications
“In a crisis, what is external is internal and what is internal is external?” At first the answer to this question might seem easy, internal would be to employees and stakeholders of the organization and external would be to the consumers and/or potential consumers and the media. But is it really that easy?
READ MOREUnited Airlines Dog Disaster
United Airlines has made headlines again—and not in a good way. Airline officials are calling United’s most recent blunder a “tragic accident" and now everyone is wondering how they plan on fixing it.
READ MOREThree Tips for Responding to a Crisis Situation
Last week news broke in a Sports Illustrated story about the Dallas Mavericks and the “accepted” culture of sexual harassment and misconduct. Rachel is sharing three tips for responding to this particular crisis situation, Mark Cuban’s response and how Cuban should move forward.
READ MOREHow Crock-Pot’s Response to This is Us is a Perfect PR Response
We now know that a faulty slow-cooker and no batteries in the smoke detector kills Jack in This Is Us. And here's Crock-Pot's perfect PR response. [Click below for more]
READ MOREVPNs: The Crisis Communication Plan for Technology Failure
Yesterday at HMA World Headquarters, our technology decided to take the day off. These are the moments we turn to our VPNs. [Click below for more]
READ MOREH&M Under Fire
H&M will be needing more than just an apology to get past their advertisement disaster. This is where crisis control led by a good PR team comes into play. [Click below for more]
READ MORESix Steps for Building a Crisis Communications Plan
HMA Public Relations provides crisis communications services to a variety of clients. Here are some things to consider when creating a crisis communications plan. [Click below for more]
READ MORECommunications in a Crisis
Our very own Abbie Fink gives her crisis communications advice regarding the sexual assault claims against Scottsdale-based Massage Envy. [Click below for more]
READ MOREDriverless Cars: Friend or Foe?
Maddie is a big fan of driverless cars and she took her first spin in one last week. But many other remain skeptical of this new technology. [Click below for more]
READ MORE“PR Problem” or Operational Issue?
Are you sure what you have is a PR problem? Or do you have an operational issue on your hands that the PR team now has to handle? [Click below for more]
READ MOREHMA Wins First International Award!
As some of you know, Scott was in Sydney, Australia for the last two weeks at a PRGN meeting! Well – for some of it anyways. He was also hanging out with some snakes… Once at the meeting, the awards for 2013 PRGN Best Practice Award were handed out. HMA was awarded its first international […]
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