She said “Culture is the patterns of behavior that are encouraged or discouraged by people and systems over time. That then becomes the culture of the organization.”
And – that’s not always good. Case in point:
New York Times Headline: At xxx, It’s the culture that’s rogue
New York Times: His unauthorized trading also seems consistent with a culture at xxx that stressed individual advancement over team efforts, according to former investment bankers…
New York Times: “This doesn’t look like a sequence of rogue behaviors – it’s a pattern”
It doesn’t have to be bad. And, it shouldn’t be.
Firms will often be a reflection of the founder or owner’s personality.
Culture is created through the unspoken messages people receive about what is valued. Among them are:
Taylor said there are six characteristics of culture:
Most companies have one or two of these characteristics and the others just follow in at a lesser level. Taylor equated it to a lava lamp – the color of the water may be the overall culture with the other components slowly moving throughout…
Regarding their own companies, Yap Boh Tiong, chairman of Mileage Communications Group in Singapore stated: “Integrity is cornerstone of everything we do. It’s the first slide new employees see during their orientation.”
Sara Pearson, founder of Spider PR in London said at her firm, “Being nice counts.”
Layth Dajani, founder and CEO of the Content Factory in Dubai, cautioned that “Sometimes we are viewed differently by ourselves than by our clients.”
When defining a company’s culture, if often becomes discussion about values, integrity and teamwork.
What’s your company culture?