The Wizard and the Storyteller(s)May 7, 2013
PR for Small BusinessesMay 9, 2013
Jim Vidakovich, a noted development specialist, media strategist, executive coach and author, facilitated a recent brainstorming session with a dozen members of the Public Relations Global Network (PRGN).
A lot came out of the session, including some interesting points Vidakovich made about listening, which can be keys to success in a new business presentation:
- The individual with the widest range of responses controls a conversation.
- Listening is an active process.
- Once you have started formulating an answer, you have stopped listening.
If none of those seem to fit for you – there’s hope. He said you can modify a behavior, but you cannot change a personality. So, you CAN become a good listener if you’re not good at it now.
Here are five more tips from eHow mom:
- Body Language – face the speaker and maintain eye contact.
- Internal Distractions – focus on what the speaker is saying; no daydreaming or zoning out.
- Respond Correctly – allow the speaker to finish before you begin talking.
- Engage in the Conversation – ask questions, try not to bring yourself and your own experiences--unless specifically asked to--into the conversation too much.
- Be Open-Minded -- try to be unbiased and do not judge the speaker or become angry or defensive.
I’m reminded often: hearing and listening are different.