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#MediaMonday – Teri Carnicelli

#MediaMonday – Teri Carnicelli

 |  Dec 2, 2013

This week’s Media Monday comes to us from Teri Carnicelli, editor of the North Central News.  The North Central News is a monthly publication covering the central core of Phoenix, from 19th Avenue to 44th Street, and Indian School to Thunderbird roads. The paper has a total circulation of 26,000.  Teri has been with the […]

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#MediaMonday – Kevin Curran

#MediaMonday – Kevin Curran

 |  Nov 26, 2013

Happy 1st Anniversary at ABC15 to my good friend, Kevin Curran, assignment editor, teacher extraordinaire and today’s #MediaMonday! Kevin has been in the business for more than 30 years, starting in radio in the New York area.  He came to Phoenix in 1992 as a radio operations manager, worked in Los Angeles for Inside Edition, […]

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#MediaMonday – Al McCoy

#MediaMonday – Al McCoy

 |  Nov 18, 2013

When I was 12 years old, Charles Barkley, along with new coach Paul Westphal, joined Kevin Johnson, Dan Majerle and others to form the greatest Phoenix Suns team of all time. The 1992-1993 Phoenix Suns season cemented me as a basketball fan for all eternity – thanks in great part to the fellows above, but […]

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“What is…” Wednesday – What is customer service?

“What is…” Wednesday – What is customer service?

 |  Oct 16, 2013

In the past, Rachel has written blogs on the power of customer service and social media. She has found success tweeting the companies that she has issues with, and not only getting responses, but getting resolutions. So, when I was having a customer service issue, Rachel suggested I take it to Twitter. And I did. […]

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