Media Training Gone Good
November 19, 2010
#MediaMonday – Justine Richardson
November 22, 2010
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I (Abbie, that is) am a big fan of cruise vacations. I’ve been on eight in the past 10 years. In fact, the Fink family is headed to Alaska in July 2012 to celebrate my parent’s 50th wedding anniversary.

What happened on the recent Carnival cruise has brought up some interesting conversations about safety, information-sharing, customer service, etc. Was being stuck on a cruise ship a dream vacation? Certainly not. But the crew’s primary concern was the safety of the passengers, getting everyone back on land as quickly and efficiently as possible.

From a communications standpoint, Carnival’s PR team did a yeoman’s job and from the sound of it, will do everything it can to satisfy the passengers complaints post-cruise.

All aboard…

Abbie S. Fink
Abbie S. Fink
Vice President/General Manager Abbie has been doing public relations her whole life…from organizing a picket line in 6th grade to organizing client communications today. She’s passionate about a lot of things, you’ll see. Check out Abbie's full bio

3 Comments

  1. Me neither – in fact, I leave for my NCL family cruise to celebrate my mom’s 60th birthday in T-Minus 35 days and counting. Booked our excursions amidst this Carnival crisis communications.

  2. Eric Neitzel says:

    My dream is to do the Alaska trip.. Someday!

  3. Eric – we are so excited about it. My folks have never been on a cruise — we think this will be a perfect first-time trip.

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