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You know how energized I get when I return from Counselors Academy each year.  Three days of hanging out with smart people who get what I do and are dealing with similar challenges in their business. 

I was drawn this year to the sessions that were more about personal growth, managing expectations, better communications, etc.  I have already shared with you my experience in learning more about Myrtle’s Postcards, now I want to talk about talk – in particular, tough talks.

Alan Cohen, an executive coach, led this session.  We partnered up with someone else in the session – I got lucky to be partnered with my friend Lisa Gerber.  And he asked each of us to describe a tough talk we needed to have and work through how and why we were avoiding having it.

It wasn’t too tough to come up with a scenario, but man was it tough to figure out why we were struggling to have it.  What we learned is that a tough talk often rams right up against the values and principles we hold dear and rather than risk those values, it is easier to avoid the talk.

But according Alan, if you take personal responsibility for the experience (meaning having the conversation) you get back in control of those personal values.  You can still honor what is important to you, validate the other person and what they may be experiencing and work through it to a positive conclusion.

He gave us this quick self-assessment test – see how you’ll do at a tough talk.  I scored pretty high in the session, but I’m working on it.

Abbie S. Fink
Abbie S. Fink
Vice President/General Manager Abbie has been doing public relations her whole life…from organizing a picket line in 6th grade to organizing client communications today. She’s passionate about a lot of things, you’ll see. Check out Abbie's full bio

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