Our Blog
FILTER BY CATEGORY
Top Five Things to Know about Managing a Crisis on Social Media
Breanne Krager | Apr 12, 2018
This guest post on crisis communications is provided by Hilary Allard, Executive Vice President, and Philip Hauserman, Vice President at The Castle Group.
READ MORE
Internal vs. External Crisis Communications
Rachel Brockway | Apr 6, 2018
“In a crisis, what is external is internal and what is internal is external?” At first the answer to this question might seem easy, internal would be to employees and stakeholders of the organization and external would be to the consumers and/or potential consumers and the media. But is it really that easy?
READ MORE
United Airlines Dog Disaster
Breanne Krager | Mar 15, 2018
United Airlines has made headlines again—and not in a good way. Airline officials are calling United’s most recent blunder a “tragic accident" and now everyone is wondering how they plan on fixing it.
READ MORE
Three Tips for Responding to a Crisis Situation
Rachel Brockway | Feb 27, 2018
Last week news broke in a Sports Illustrated story about the Dallas Mavericks and the “accepted” culture of sexual harassment and misconduct. Rachel is sharing three tips for responding to this particular crisis situation, Mark Cuban’s response and how Cuban should move forward.
READ MORE
How Crock-Pot’s Response to This is Us is a Perfect PR Response
Abbie Fink | Feb 1, 2018
We now know that a faulty slow-cooker and no batteries in the smoke detector kills Jack in This Is Us. And here's Crock-Pot's perfect PR response. [Click below for more]
READ MORE
VPNs: The Crisis Communication Plan for Technology Failure
Breanne Krager | Jan 24, 2018
Yesterday at HMA World Headquarters, our technology decided to take the day off. These are the moments we turn to our VPNs. [Click below for more]
READ MORE
H&M Under Fire
Breanne Krager | Jan 10, 2018
H&M will be needing more than just an apology to get past their advertisement disaster. This is where crisis control led by a good PR team comes into play. [Click below for more]
READ MORE
Six Steps for Building a Crisis Communications Plan
Rachel Brockway | Jan 3, 2018
HMA Public Relations provides crisis communications services to a variety of clients. Here are some things to consider when creating a crisis communications plan. [Click below for more]
READ MORE
Communications in a Crisis
Alison Bailin | Nov 29, 2017
Our very own Abbie Fink gives her crisis communications advice regarding the sexual assault claims against Scottsdale-based Massage Envy. [Click below for more]
READ MORE
Driverless Cars: Friend or Foe?
Madeleine Norris | Sep 7, 2017
Maddie is a big fan of driverless cars and she took her first spin in one last week. But many other remain skeptical of this new technology. [Click below for more]
READ MORE
“PR Problem” or Operational Issue?
Abbie Fink | Apr 11, 2017
Are you sure what you have is a PR problem? Or do you have an operational issue on your hands that the PR team now has to handle? [Click below for more]
READ MORE
HMA Wins First International Award!
Kelly Potts | Oct 10, 2013
As some of you know, Scott was in Sydney, Australia for the last two weeks at a PRGN meeting! Well – for some of it anyways. He was also hanging out with some snakes… Once at the meeting, the awards for 2013 PRGN Best Practice Award were handed out. HMA was awarded its first international […]
READ MORE