Crisis Communications

April 11, 2017

“PR Problem” or Operational Issue?

Are you sure what you have is a PR problem? Or do you have an operational issue on your hands that the PR team now has to handle? [Click below for more]
October 19, 2016

Samsung’s Galaxy Note 7 Crisis

You’ve probably heard about the nightmare Samsung has been dealing with for nearly the past two months. Their supposedly latest and greatest Android smartphone, the Galaxy Note 7, was anything but. [Click below for more]
October 11, 2016

Differing Opinions on Uber’s Crisis Communications

Recently, Abbie had an interview with the Phoenix Business Journal about crisis communications. One of the questions she was asked was to provide an example of a company that had responded well in a crisis and one that didn’t. [Click below for more]
September 22, 2016

Crisis Communications and Its Ethical Implications

At the PRSA Phoenix luncheon yesterday we had the pleasure of listening to Michael Pooley, metro operations lieutenant and former PIO for the City of Tempe Police Department. He was responsible for operations during the 2013 Pat Tillman Run at ASU, just weeks following the bombing during the Boston Marathon.
October 10, 2013

HMA Wins First International Award!

As some of you know, Scott was in Sydney, Australia for the last two weeks at a PRGN meeting! Well – for some of it anyways. […]
June 27, 2013

What I learned (not) to do from Grandma

In watching HMA’s own Abbie S. Fink on Fox 10 this morning discussing Paula Deen’s recent debacle, we couldn't help but think about our team’s media […]
January 31, 2013

When tragedy strikes close to home

It seems daily we are seeing news stories about gun violence. I get it; the topic is a hot one right now. But yesterday’s story of […]
January 11, 2013

Crisis communications – a whole new way of thinking

Although we never hope to implement it, crisis communications is one of the offerings here at HMA Public Relations.  Over the years we have been called […]
June 27, 2012

Silence is not golden

The Arizona Diamondbacks have made a change to their broadcast team. Daron Sutton is apparently out as the TV play-by-play guy.  But – the D-Backs, nor […]
May 16, 2012

Cell No!

Wow – so Virgin Atlantic has made the decision to allow cell phone use on its planes. And how did I find out? From about three […]