crisis communication

November 1, 2017
PRSA

State of PR 2017 with PRSA Phoenix

Last week I attended the PRSA Phoenix State of PR 2017 + Annual Meeting luncheon and it was great! The luncheon included a great panel that reviewed trends in technology, communications, ethics and more.
October 31, 2017
public relations

Back to the Future?

As Star Trek sometimes did, The Orville delights in making thinly veiled social commentary via its plotlines. Last week’s episode hit especially home for me – and should for anyone working in digital communications, or perhaps even politics.
September 15, 2017
iPhone X

The iPhone “Fail” Heard ‘Round the World

If you’ve been following the launch of Apple’s new iPhone X (pronounced “iPhone ten”) like I have, you may have caught wind that the first public […]
April 16, 2013

“Look for the helpers”

Our hearts are with those affected by the Boston Marathon tragedy.
February 6, 2013

Is the customer still always right?

I am a customer service snob, and I think I have the right to be. I have worked enough retail and hospitality jobs – and now […]
December 28, 2011

“What is…” Wednesday – What is Media Training?

Per team HMA’s request, Abbie taught Steph and I all there is to know about media training. Being the two account coordinators, media training is something […]