Where were you 19 years ago today? As the nation remembers the lives lost during the attacks on this day, Abbie reflects on what that day meant in crisis communications. Read more.
This question is being asked a lot this week as we are approaching the 10th anniversary of 9-11. Like many on the West Coast, I was still in bed. After hitting the snooze button a couple times, I heard the very somber voices of Tim and Willy describing what had happened in New York. Because […]