Digital Communications to Save Live Television?

So, this past weekend I watched the Emmys. And they were great – sort of.

You see, I was able to watch the initial half hour live. The entire time I was tweeting about the gowns, opening number and surprise winners. But then, I had to head to a dinner and decided to DVR the rest.

When I got home, I half-watched while fast-forwarding past half the categories. The next day, I could barely remember any of the winners from the second half of the show and wished I would have canceled my plans and watched (not to mention tweeted and Facebooked) live. Apparently, I like to engage with my shows.

And then it hit me – will digital communications and its ability to connect us all together each night in front of our televisions to watch something live save our shows, which have been hit hard by our fervent use of Tivos, DVRs and online spoiler sites?

For me, aside from sports, there are more and more shows I want to watch live this coming television season just so I can comment along with my digital community of “friends.” How about you?

What’s in a Name?

The topic has come up a few times over the last several weeks. Is “social media” the right way to explain all this online stuff that we’re all doing?  Deirdre Breakenridge had a post about it on her blog a few weeks ago.  I’ve been having the conversation with some friends and colleagues about it.

I’ve been asked to write curriculum and teach a course on it for the Non-Profit Management Institute at ASU’s Lodestar Center.  And I’ve come to the conclusion that no, social media isn’t quite right any more.

It is so much more than that.  My friend Jay Baer reminds us that social media are just tools and that the tools are evolving. 

To be successful using these tools you need to have a strategy and good content.   Not unlike any other communications program that you are embarking on.  You need to talk about why you want to do something and what the intended objectives need to be. Then you can focus on the tools and tactics that you’ll use to get there.

So for now, HMA Public Relations is referring to this service offering as Digital Communications – giving us the ability to create a strategy and content and the flexibility to determine what digital (website, blog, Facebook, Twitter, who knows what’s next!) tools we should use.

So what do you think, is the name all that important?  How are you referring to it in your business today?

Tip for Tuesday – Proactive Protection from Fisher & Phillips

This summer, there have been two high-profile tragic workplace violence incidents:  a July shooting where an employee at a New Mexico fiber optics company shot and killed two people and wounded four others in an act of violence against his girlfriend, also an employee. Then, in early August, a recently fired employee of a New England beer distributor went on a shooting rampage that left eight people dead before he took his own life.

In light of these tragedies, today’s tip comes from a client – Fisher & Phillips LLC, an employment law firm in Phoenix, and is focused on helping our readers prepare for something we hope you never have to face – workplace violence.

Some tips from their team: 

  • Ensure that your business has a zero-tolerance policy regarding workplace violence.
  • When detailing these defined acts of violence, also include several examples – from what may be considered minor to the more obvious physical acts – so there is no grey area in the policy.
  • The policy should also include very specific procedures for dealing with workplace violence at every level as well as a safe, confidential method for employees to report potential acts of violence on them or co-workers.
  • Review the policy with each employee on an annual basis to ensure each team member understands the repercussions of violent acts in the workplace.

Chris Mason, partner in Fisher & Phillips' Phoenix Office

“Simply discussing and publicizing the workplace violence zero-tolerance policy is not always enough. In fact, many forward-thinking businesses develop training programs specifically geared toward workplace violence education,” said Chris Mason, a partner in Fisher & Phillips’ Phoenix office.

According to Mason, training programs should include:

  • Examples of early warning signs of potential workplace violence, including verbal and physical threats
  • Effective strategies to handle conflict resolution
  • Effective strategies to handle various threatening and potentially-threatening situations
  • Specific steps of how to properly investigate incidents of workplace violence

Workplace violence cannot always be avoided. But making workplace violence policies, procedures and training a priority are effective ways to reduce your business and your employees’ risk of danger on the job.

Media Monday – Josh Moffitt

The Moffits

Each Monday, we are posting a blog to help our readers get to know the media just a little bit better.

 With a TWIST!

No, we aren’t posting story pitch tips or media lists, but instead great stories from the media themselves about their lives, their work and other little known facts! Think of it as your first “networking” opportunity of the week!

Today’s #MediaMonday comes to us from Josh Moffitt, co-editor (with wife Rhonni) of Arizona Vines & Wines Magazine and Arizona wine expert on Twitter as @AZVineyardGuy.

He’s even been good enough to have our own Alison write some articles for the magazine from time to time.

So, Josh, time to share!

What do you want to tell the blogosphere about yourself today?

People often ask me how I got started in the magazine business.  I kind of stumbled into it, really.

I was working in real estate, dealing with raw land in rural areas and investors.  I’d buy a large parcel of 100 acres or more and split it up into smaller parcels, bringing in power, roads, water and other improvements, and then resell the parcels at a profit.  The very first parcel I purchased was located in Willcox. 

I noticed what looked like a field of dead plants across the road from the parcel and asked what they were. 

“Grapes” was the answer, and they were not dead but dormant for the winter. 

I said, “You mean like a vineyard?”

Immediately, my selling strategy changed as did the tagline in my ad. I added in “Across from a Vineyard,” figuring it would get more phone calls than “Across from some cows.”

I was fortunate to start this while the real estate market was still going strong.  I used the vineyards as a sales point to great advantage.  We did bus tours with investors through this wine country area.

Then, as everyone knows, the bottom fell out of the real estate market and investors disappeared completely.  I owned thousands of acres of “vineyard land” still and had no buyers.  I figured I needed to find end users immediately.  I had to find someone that actually wanted to plant a vineyard and start a winery.  I thought that if someone was looking to start a vineyard, they would begin by visiting the other vineyards and wineries in the state to get some tips and information, such as, “where should I buy land for a vineyard.”

I began researching to compile a list of active wineries.  What I found was that there was no accurate list of wineries.  Some websites listed wineries that were out of business for over 10 years, others that had been in business for four years or more weren’t even listed.  I set out to get a current, updated list and had the idea right then.  I would print a brochure with an accurate list of wineries and their contact information and put all of my real estate listings on the back. 

I also included some articles about what was happening in the industry, such as Dick Erath (famous vintner from Oregon) buying 200 acres to plant vines next to all of my land.  I thought I’d throw in a couple more articles and call it a magazine.  It was eight pages and we printed 10,000 copies; our distribution network was all of the wineries. 

We called it Arizona Vines & Wines – 2008 Edition.  To my surprise, we sold out!

So, just like that, we were now in the publishing business.  Because of the narrowly- focused niche of Arizona wine, we are now up to 68 pages with some fabulous advertisers. We publish 20,000 issues per quarter and now offer an online version and additional items and data on our website. 

Our Fall 2010 issue – out in September – will be in nearly 60 Barnes & Noble bookstores throughout Southern California, Nevada and Arizona as well as all of the Borders, Bashas’ and AJ’s in Arizona.

I have to say that my wife, Rhonni, is the real star of the show. Not having any background in publishing, writing, photography or anything related to a magazine (other than being literate), we went out and bought an expensive camera and an expensive software program. She taught herself how to use both.

30th Anniversary Contest

It’s the 30th of the month, and you know what that means – an HMA 30th Anniversary Contest!

This contest will be dedicated to “How I Spent My Summer Vacation.”

Below are 5 options – guess who did what on our Facebook Page and be entered to win some free Chik-fil-a! All correct answers will be entered to win – and will get a bonus entry if you also tell us how you spent your summer vacation.

Good Luck!

  • I cruised the Caribbean – and even did a Make-a-Wish walk on board
  • I headed up north where I wined and dined in the pines with folks from the NAU Athletics community
  • I trekked to Colorado for something very special – but can say what or who as it would give me away
  • I headed east to NYC, NJ and Connecticut – and was the life of the party everywhere I went
  • I went to Manhattan Beach and San Diego, rode my beach cruiser along the sand and drank margaritas

And remember – you must guess at our FACEBOOK PAGE to be entered!

“Reality” Makes for Great Focus Group Research

Big Chef Tom - Runner-Up a Winner Too

It’s no secret that I am addicted to reality television. With the exception of Amazing Race and Big Brother, I watch it all.

Go ahead, judge.

Now that you are done judging, how about how so many reality TV competitions are using their programs as focus groups – a mainstay for surveying trends and a useful asset to any marketing campaign – for other shows?

Take The Next Food Network Star, for example. Just this last week, they announced their winner. However, they also noticed how many fans absolutely adored the runner-up, nicknamed Big Chef. So, at the end of the winner’s press release, guess what we found – an announcement that Big Chef would get his own show as well.

And the Food Network is not alone. VH1 used its many romance reality programs – from Flavor of Love to Rock of Love – to birth new programs such as Real Chance of Love and Daisy of Love. Bravo TV did the same with Top Chef – after seeing the popularity of judge Gayle Simmons and the chefs’ inability to craft sweet treats – they announced there would be a Top Chef Just Desserts show hosted by Simmons starting any day now.

These are just a few examples, but WOW – I have to tip my promotional hat to reality TV and its clever way to test potential new stars and shows. What do you think?

Tip for Tuesday – Exercise Your Right to Vote!

Today is Primary Election Day in Arizona.  We’re voting for candidates at both the federal and state levels.  One of the best ways you can affect change in our state is to get out and vote.  This is your opportunity to decide who will represent you in Arizona and in Washington, D.C. I’m going to vote and I hope you will, too.

#MediaMonday – Mike Padgett

Each Monday, we are posting a blog to help our readers get to know the media just a little bit better.

With a TWIST!

No, we aren’t posting story pitch tips or media lists, but instead great stories from the media themselves about their lives, their work and other little known facts! Think of it as your first “networking” opportunity of the week!

Today’s #MediaMonday comes to us from Arizona Notebook founder, journalist, shooter Mike Padgett.

So, Mike, time to share!

What do you want to tell the blogosphere about yourself today?

My interest in journalism began sometime between my first kiss (it was from Rhonda with the red hair, in the second grade) and when blond peach fuzz began sprouting on my face.

We lived in a boring rural area, where nothing ever happened. Every morning before dawn, I raced out to our mailbox to read the bold headlines about exciting events happening around the world.

Then, my sixth-grade teacher, Mr. Gustafson, used daily newspapers in our current events class every Monday morning. My young world was being influenced by an industry that would be my home for 30 years.

I started thinking seriously about writing history, one day at a time, when I was in public affairs in the Air Force. There, I dealt regularly with local reporters.

During my college years, I labored for a short time with The Associated Press in Phoenix. I wanted something with more creativity, so I refocused my studies.

One of the highlights of my career was during my final year of journalism studies at Arizona State University. I was one of four ASU seniors chosen to intern with the Investigative Reporters & Editors team that worked in Arizona for several months following the 1976 bombing death of reporter Don Bolles.

After graduation, I worked for the Mesa Tribune – when it still was the Mesa Tribune – for several years. In January 1987, The Phoenix Gazette recruited me. I worked for the PM newspaper until Jan. 18, 1997, when the paper was closed.

A few months later, I accepted an offer to write for The Columbian newspaper in Vancouver, Wash. I returned to Phoenix less than a year later when I learned about an opening at The Phoenix Business Journal.

During three decades with newspapers, I worked on the police, fire, courts, features, business and general assignment beats. My favorite stories are those that people tell about themselves. Everyone has a story, some more interesting or dramatic than most.

I also had the good fortune to receive several writing honors from the Arizona Press Club, the Maricopa County Bar Association, and the Arizona Medical Association.

Then in 2006, I decided to get out of dead-tree journalism. The news business had been very good to me. But the industry began changing, and I needed to grow. I needed to stretch my writing skills. And considering the state of the news business today, my decision to take early retirement four years ago was perfect.

Plus, my Best Friend and I wanted more time for travel. She always has been my supportive counselor/cheerleader/travel companion.

Then in 2008, at the suggestions of trusted contacts Len Gutman and Jeff Hecht in the Phoenix PR community, I started a news blog, Arizona Notebook.  

The blog has allowed me to push myself, and I would recommend the idea for anyone who wants a new platform on which they can encourage their inner wordsmith selves to grow.

On my blog, I write about our travels (posting the stories and photos on the road from Ireland and Australia) and about people who have interesting stories to share. Occasionally, I write personal essays or book reviews.

My interests include photography and studying the literary writing techniques of nonfiction storytellers whose works are archived here.  

I also enjoy staying in historic hotels; hiking; Southwest cooking; and collecting maps of the Southwest, specifically during the years 1840-1860, when mapmakers couldn’t keep up with changes in state boundaries.

My resume, with several recommendations, is on LinkedIn here.

My Twitter name is @Mike_Padgett. See you there.

#FollowFriday – The Client Edition!

Today, we’ve got so many #FF that we had to move them over to the blog rather than just twitter. And – blatant promotion here – they are all of our clients.

So, give a little Friday love (and a follow) to all of our great clients in the digital communications world:

Arizona Bridge to Independent Living on Facebook and Twitter

Arizona Commission for the Deaf and the Hard of Hearing on Facebook and Twitter

Arizona Office of Tourism on Facebook and Twitter

Arizona Relay Service on Facebook and Twitter

Arizona Subway on Facebook and Twitter

Boys & Girls Clubs of Greater Scottsdale on Facebook and Twitter

Cachet Homes on Facebook and Twitter

Fisher & Phillips on Twitter

Grant Thornton on Twitter

Harrah’s Ak-Chin Casino Resort on Facebook and Twitter

HMA Public Relations on Facebook and Twitter (yes, we are a client of ours too!)

Keats, Connelly and Associates on Facebook and Twitter

National Academy of Television Arts & Sciences on Facebook

Northern Arizona University Athletics on Facebook and Twitter

Partnership for a Drug-Free America, Arizona Affiliate on Facebook and Twitter

Sanford-Brown Colleges and Institutes on Facebook

Virginia G. Piper Sports & Fitness Center for Persons with Disabilities on Facebook and Twitter

Western National Bank on Facebook

Also note that by visiting many of our clients’ Facebook pages you will be directed to You Tube channels, interactive contests, blogs and much more – enjoy!

Twitter Presence

Chris Brogan had a story on his blog recently about twitter influence.  In it he explains how he uses Twitter and how he manages the content that comes in and out all day.  He asked his blog followers to consider was their twitter influence.  Always up to the challenge, here’s the responses from our team. We’ll cross-post it on his site, so feel free to tell us yours.

Scott:  One of Looney Tunes’ Sylvester the Cat’s famous quotes is:  “I thought I saw a Tweety Bird.  I did.  I did.”

My friends and family find it amusing that I am actually on Twitter.  They don’t realize how I am able to interact with the local media on an ongoing basis, keep tabs on my Public Relations Global Network (PRGN) colleagues around the world, stay up-to-date on the local PR industry and follow my favorite sports figures.  Twitter also allows me to participate in discussions that sometimes involve HMA clients.

My TweetDeck pales in comparison to most, but for me it’s organized and fits into my own comfort zone. 

Abbie:  Ah, the joys of Twitter.  That ever popular, 140-character communications tool.  And for me, that’s exactly what it is, a tool.  A very powerful tool, one that provides me with access to some really smart people from all over the world.  A tool that lets me share my thoughts and insights on all sorts of things.  A tool that has connected me with people right here in Arizona that I should know but didn’t.  And a tool that has strengthened relationships with friends and colleagues that I have known for a long time.

Like a lot of people I use TweetDeck to make sense of all of it.  It gives me the flexibility to see who I’m following.  I use pretty much all the column space available – if TweetDeck adds more columns so will I as some people are so great they really should be in more than one!

Alison: If you know me, you know I am a gossip (Case in point – my weekly Bachelor-related chat-fests with @JeffHechtAZ and @AliDugawABC15). Can’t help it – I see story potential in EVERYTHING, hence my job. I am also nothing if not a burst of creative energy with an attention span that has been dwindled by the couch potatoeing and video gaming of my youth (and last weekend). So for me, my Twitter presence is all about spreading gossip, good news, fun facts, very random topics and spying on people. Basically, it is about being me and all of my split personalities, as long as they are all respectful and helpful to others, of course.

Oh, I am also – like many of us secretly are – always fishing for compliments so I honestly take every RT or #FF as confirmation that I am awesome. And I am.

Thanks to former HMAer @DebPlunk, who I still miss around the office, I was introduced to TweetDeck in early 2009. Never tried anything else. Never wanted to. My columns – PR Peeps, Media Peeps, Media Outlets, Regular Celebs, Reality Celebs, Sports Peeps, Restaurants, Gossip Buds, Mentions, HMA Mentions, Subway (client) Mentions and Direct Messages – keep me up to date on work, play and how to make both better for me and you.

Beth: I was reluctant to jump into the Twittersphere at first (keep in mind this was a year and a half to two years ago), but once I did I never looked back.

I use Twitter for both myself and my clients, so it’s both personal and professional for me.  Personally, I use it to take in a lot of information all at once – I can scan the headlines of local, national and international news while simultaneously reading Perez Hilton’s gossip and learning about a new restaurant opening.  It’s brilliant!  When using it for my clients, I try to engage with followers and other related organizations also using Twitter.

Like the other HMAers, I too use TweetDeck.  I’m a visual person, so having the columns organized just so really helps to keep things straight for me.  I have columns to organize people, client-related organizations and columns to see what is being said about my clients, or sometimes topics related to them (#ADA was a big one in July).  Overall, TweetDeck helps me better sort through the wealth of information on Twitter so I can make it work for me, not against me.