March 22, 2017

In Über Their Heads?

Bre wrote a blog post last week about Uber's CEO's poor leadership style. Since then, a lot has happened. [Click below for more]
March 17, 2017

No Comment on Public Relations

What do you do when a reporter asks your client a question they don't want to or can't answer? There are more things you can say besides "no comment." [Click below for more]
February 28, 2017

The Oscar Ordeal

You had to have heard about the Oscars Best Picture mix-up...what do you think of PricewaterhouseCoopers' crisis communications in this moment? [Click below for more]
February 17, 2017

CEOs & Spokespeople: Do Your Values Align With Your Brand?

Under Armour founder and CEO Kevin Plank got in some hot water with his brand representatives when he praised Donald Trump. Spokespeople aren't the only ones that need to align with company values. [Click below for more]
November 10, 2016

Event Marketing and Public Relations for Live Nation

The PRSA Phoenix luncheon yesterday was a huge “hit” (literally) with Danielle Engel, vice president of marketing in the Southwest for Live Nation. I first met Danielle about four years ago with the work that we do with the Ak-Chin Indian Community. At the time we were working on a press event for the renaming of the Ak-Chin Pavilion and I knew right away that Danielle was amazing!
November 9, 2016

Strategic Shock

While written a few weeks ago, somehow Abbie's post today is perfect given what our nation is going through. In it, she shares some great insight about strategic shock. Definitely worth a click and read.
October 19, 2016

Samsung’s Galaxy Note 7 Crisis

You’ve probably heard about the nightmare Samsung has been dealing with for nearly the past two months. Their supposedly latest and greatest Android smartphone, the Galaxy Note 7, was anything but. [Click below for more]
October 11, 2016

Differing Opinions on Uber’s Crisis Communications

Recently, Abbie had an interview with the Phoenix Business Journal about crisis communications. One of the questions she was asked was to provide an example of a company that had responded well in a crisis and one that didn’t. [Click below for more]
September 22, 2016

Crisis Communications and Its Ethical Implications

At the PRSA Phoenix luncheon yesterday we had the pleasure of listening to Michael Pooley, metro operations lieutenant and former PIO for the City of Tempe Police Department. He was responsible for operations during the 2013 Pat Tillman Run at ASU, just weeks following the bombing during the Boston Marathon.
September 15, 2016

Targeting…a new Target Audience

For those not following every single crumb of news about the NFL 24/7, yesterday Goodell announced that the league’s “Play Safe Play Smart” initiative to counter head injuries will invest an additional $100 million in medical research and new technology to keep players safe. But here is the thing – he didn’t do it on ESPN. He didn’t do it on FOX Sports. Shoot, he didn’t even do it on his own NFL Network. Instead, he “wrote” an open letter to the Wall Street Journal that published yesterday, and then he gave an exclusive interview to Matt Lauer on the Today Show, also yesterday. Clearly, someone (ahem, Goodell!) has been reading the HMA blog! Click the link to see why.