About a month ago, I came across this blog from our PRGN partner, Buchanan Public Relations, titled 5 Crisis Communication Tips from the Real-Life Olivia Pope.
Since most of us in the HMA office are obsessed with Scandal, I thought this would be the perfect time to post (mostly, because Alison just got caught up!).
Kathleen McFadden, from Buchanan, attended a crisis management seminar and speaking on the panel about external relations was Judy Smith – the inspiration behind Olivia Pope. Check out the five crisis communication tips from Smith and let us know if you agree.